Sean Carmean

Santa Barbara, California
(805) 708-9237
me@seancarmean.com

EDUCATION

B.S. Cybersecurity and Information Assurance, WGU

Certifications:

SKILLS

EXPERIENCE

Network Engineer, Yardi Systems, Inc
Santa Barbara, CA — 2022 - Present

Enterprise role as a Network Engineer within a Fortune 100 software company.

Served on the network team for a global cloud software corporation. Served as the primary engineer for network development operations and automation. Responsible for internal and cloud environment network support, including scoping, design, and implementation of solutions. Duties include advanced support for a large (10,000+) employee network, and a multi datacenter public cloud infrastructure. Primarily Cisco and Palo Alto technologies.

Technical duties include:

Systems Engineer, Lanspeed
Santa Barbara, CA — 2019 - 2022

The Systems Engineer position is a seasoned veteran in the field with a track record of providing excellent enterprise-level support.

Served as a point of escalation for the Technical Support team as Lanspeed, a managed IT service provider. Responsible for assessment, onboarding, and management of small to large businesses. Duties include advanced technical support involving diagnosing and solving problems related to hardware, software, and networks. Responsible for project work involving planning and organizing technical projects from conception to completion, and maintaining project schedules and costs through regular monitoring, coordination, and problem solving. Primary vendors used include Microsoft, Sophos, Aruba, and Datto. Most aspects are customer facing or customer involved. Customers include local government and private businesses.

Technical duties include:

Network Administrator, Impulse Advanced Communications
Santa Barbara, CA — 2017 - 2018

Role of significant responsibility as a Network Administrator for Impulse, an internet service provider, in the Network Operations Center (NOC).

Served as a point of escalation for the Technical Assistance Center (support) team. Network Operations Center (NOC) duties include assessing and responding to escalated issues, designing and configuring network solutions for customers, troubleshooting of existing engineering issues, and maintaining/monitoring existing wide-area-network (WAN) infrastructure. Coordination of voice services and solutions alongside network infrastructure.

Project duties include communication and preparation work prior to providing deliverables, performing project-specific work in accordance with project scope, and accurate project assessment and reporting following project completion.

Responsible for engaging with customers on site and accurately determining customer needs, while working with multiple third party LAN and cabling providers. Includes conference meetings with customers, advisory roles, and working with ticketing and project management systems.

Technical work revolving around networking configuration, WAN networking, troubleshooting, and network architecture. Networking responsibilities include but are not limited to:

Additional Information:

Responsible for monitoring and responding to network alerts and situations.

Participated in on-call rotation for general support and emergency situations.

Solutions Engineer, Curvature LLC
Santa Barbara, CA — 2016 - 2017

Dynamic role within Curvature professional services team as an engineer.

Responsible for delivering consistent quality solutions on site directly to the customer. Duties include communication and preparation work prior to providing deliverables, performing work specific to project in accordance with project scope, and accurate project assessment and reporting following project completion.

Responsible for engaging with customers on site, handling frequent travel to remote locations and acting as a liaison for Curvature, 50-80% time spent traveling, including hazardous and industrial locations.

Technical work revolving around networking configuration, server configuration, troubleshooting, and network architecture. Networking responsibilities include:

Added responsibility of Sales Engineering for Curvature, responsible for guiding customers through network product knowledge, creating solutions for customers based on current and future needs, and assisting sales teams as a technical advisor. Includes conference meetings with customers, advisory roles, and working with ticketing systems.

Accomplishments

Technician, Curvature LLC, 40 Hours/Week
Santa Barbara, CA — 2015 - 2016

A fast paced and dynamic environment with customer focused job duties that require interaction with sales teams and communication with non-technical personnel.

Responsible for testing and configuration of mid-range and high end Cisco networking equipment, while meeting deadlines. Duties include accurately diagnosing hardware and network issues, configuring hardware to customer specifications, and working with sales teams.

Technical work revolving around hardware (all Cisco product lines) and troubleshooting. Process of testing includes but is not limited to: inspection, complete system testing of POST, POE controllers, connectivity, authenticity, fans, ports, software, and all other components of the system. Worked on all Cisco switches, routers, firewalls, access points, controllers, and all encompassing hardware technologies: e.g cabling, power, ESD compliance, etc.

Responsible for the troubleshooting of hardware, software, and networking infrastructure issues.

Used Oracle and software tools to work with inventory and product information.

Accomplishments

← Back to Home